Summary: jilishot takes your privacy seriously. We collect only what's necessary, never sell your data, and store it with the highest level of security. Reading this policy will tell you exactly how we handle your information.
This privacy policy applies to all members using the Jilishot platform (website and mobile app). By creating an account or using our services, you are deemed to have accepted this privacy policy.
We believe your personal data belongs to you. Jilishot is simply a trusted guardian of that data. We will never use your information without your permission. This policy is built in compliance with applicable laws in Bangladesh and international data protection standards.
This Privacy Policy is available in both Bengali and English. In the event of any discrepancy, the Bengali version shall be considered the authoritative text. This Privacy Policy takes effect between you and jilishot from the moment you register.
2. What Information We Collect
Jilishot only collects data that is necessary for delivering services, ensuring security, and improving the user experience. We never ask for excessive or unnecessary information.
| Data type |
Example |
Reason for collection |
| Identity Information |
Name, date of birth, NID number |
KYC Verification & Age Confirmation |
| Contact Information |
Email address, mobile number |
Account communications & notifications |
| Financial Information |
Payment methods, transaction history |
Deposit/Withdrawal Processing |
| Device & technology information |
IP address, browser, operating system |
Security & Fraud Prevention |
| Usage Data |
Gaming history, preferences, session duration |
Service improvement & personalization |
| Location Information |
Country, city (IP-based) |
Ensuring Legal Compliance |
2.1 How we collect your data
- Directly from you when completing the registration form.
- Automatically during platform use (cookies, log files).
- From documents submitted for KYC verification.
- From third-party payment processors.
- When you contact our customer support team.
3. How We Use Your Information
Jilishot uses the data it collects solely for the purposes listed below. We never use your information beyond what has been approved.
3.1 Service Delivery
- Creating, verifying, and managing your account.
- Processing deposits, withdrawals, and other financial transactions.
- Providing bonuses, rewards, and promotional offers.
- Providing customer support and resolving issues.
3.2 Security & Legal Compliance
- Preventing fraud, money laundering, and illegal activity.
- Adhering to KYC and AML (Anti-Money Laundering) regulations.
- Verifying age and confirming eligible regions.
- Providing data when required by legal authorities.
3.3 Service Improvement & Communication
- Personalizing your gaming experience.
- Sending important account notifications.
- Sending promotional emails or SMS with your consent.
- Analyzing and improving website and app performance.
Important: You can opt out of our promotional communications at any time. Click the "Unsubscribe" link at the bottom of any email or let our support team know.
4. Data Sharing & Third Parties
Jilishot never sells your personal data. However, in the limited circumstances outlined below, certain information may be shared with trusted third parties.
4.1 Authorized Third Parties
- Payment processor: Mobile Pay, Nagad, Rocket, and banking partners receive only the minimum data necessary to process transactions.
- Identity Verification Partners: Authorized verification services are used to complete the KYC process.
- Technology Infrastructure: Cloud hosting and cybersecurity providers operate under contractual confidentiality obligations.
- Legal Authorities: Data may be disclosed when legally required by court order or government directive.
4.2 Third-Party Obligations
All third parties working with Jilishot are contractually bound to protect the confidentiality of your data. They receive only the minimum information needed for their specific role and may not use it for any other purpose.
jilishot never shares your personal data with advertisers or third-party marketers.
5. Cookies & Tracking Technologies
Jilishot uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.
5.1 Types of cookies
- Essential cookies: Essential for maintaining login sessions and security. These cannot be disabled.
- Functional Cookies: Remembers your preferences (language, theme). Can be disabled.
- Analytics Cookies: Collects site usage statistics to help improve the platform. Can be disabled.
5.2 Cookie Controls
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the site.
6. Data Protection Measures
Jilishot uses industry-leading technologies and practices to keep your data secure. Our security framework provides protection across multiple layers.
- SSL/TLS Encryption: All data transmitted between the website and servers is encrypted.
- AES-256 data encryption: Sensitive data at rest is protected with the highest standard of encryption.
- Two-Factor Authentication (2FA): Two-factor authentication (2FA) is in place to prevent unauthorized access to accounts.
- Regular Security Audits: Regular audits are conducted by external cybersecurity experts.
- Firewall & DDoS protection: Advanced security measures at the server and application level.
- Staff training: All staff receive regular training on data protection.
In the event of a data breach: In the event of a data breach, jilishot will notify affected users and the relevant authorities within the timeframe required by law.
As a jilishot member, you have the following rights over your personal data. Contact us at any time to exercise these rights.
1
Right to Access
You may request to see what personal information we hold about you.
2
Right to Rectification
You may request corrections to any inaccurate or outdated information.
3
Right to Erasure
You may request the deletion of your data under certain circumstances.
4
Right to Restrict Processing
You may request that we limit how your data is used in certain circumstances.
5
Right to Data Portability
You may request an export of your data in a readable format.
6
Right to object
You can object to the use of your data for marketing or other specific purposes.
To exercise any of these rights, email us at support@jilishot.com. We aim to respond within 30 business days.
Jilishot retains your data only for as long as necessary. Once the retention period ends, your data is securely deleted or anonymized.
| Data type |
Retention period |
| Account details (active accounts) |
For as long as your account remains active |
| Financial transaction records |
7 years after the last transaction (legal requirement) |
| KYC Documents |
5 years after account closure |
| Customer support communications |
3 years from the date of contact |
| Logs & Session Data |
Up to 12 months |
| Marketing consent records |
3 years after consent is withdrawn |
9. Children's Privacy Protection
Jilishot is a platform strictly prohibited for users under the age of 18. We do not knowingly collect personal information from minors. Age verification is mandatory at registration, and identity is confirmed through the KYC process.
- Date of birth is verified at registration, and users under 18 are not permitted to create an account.
- If a minor is found to have registered by mistake, their account will be closed immediately upon discovery.
- Any data found to belong to a minor is deleted immediately.
- If you believe your child is using jilishot, please contact us at support@jilishot.com.
10. Changes to the Privacy Policy
Jilishot may update this privacy policy from time to time. Any changes will be published on the website, and registered users will be notified by email for significant updates.
- Updated policies take effect from the date of publication.
- For major changes, at least 7 days' notice will be given before they take effect.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
- The "Last Updated" date at the top of the page will always reflect the most recent revision.
Visit this page regularly to stay up to date with the latest privacy policy.
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Jilishot's data protection team is committed to resolving your issues promptly.
- Email: support@jilishot.com
- Live Chat: Click the chat icon in the bottom-right corner of the website.
- Response Time: Within 24 hours for general emails; within 30 business days for privacy-related requests.
To help you exercise your privacy rights, please visit our
FAQ Page View or contact support directly.